During my years as an insurance adjuster I came to realize that most insurance companies hire inexperienced adjusters to handle most of the smaller property damage claims that come through the doors.
When I first started adjusting insurance claims, the best pay I could find was $22K per year, and when I started adjusting claims that was okay money, but I could have worked 50 hours a week at a grocery store for $9 or $10 per hour and made just as much or more.
I did a lot of soul searching those first few years, and I definitely was not impressed with the whole adjuster career. I was taught to stick with it, so I did and in about two and half years, I lucked out and got a job offer paying nearly $40k per year and my current employer would not give me a raise to keep me (I would have stayed for just a little acknowledgment in my pay rate), but anyway I left.
I worked in many different capacities and I worked with hundreds of adjusters. There were very few that impressed me with their drive to succeed and it seemed that adjusters were just adjusters because it was a fairly easy job to get into. This holds true today; insurance companies hire inexperienced adjusters, they go through a week of training and are handed a license and then they are a “full-fledged adjuster”. A lot of young kids let this go to their head, and the companies like this…they can mold them.
What happens is that an adjuster has a supervisor and the supervisor has a manager, and the only one of the three that really knows the ins and outs of the claims process is the manager. The supervisor gets to be a supervisor by being a good “order follower”. Once they have a few supervisors who are brainwashed, they can line up new adjusters under the supervisors and the managers just look for ways to make everybody work faster.
If you have a low value property damage claim, the chances are that you are getting a very inexperienced adjuster and that you most likely won’t have a smooth claims process.
Check out my website, it has a lot of great info. Send me a message or give me a call at 214-227-2154. I will always provide a free claim consultation and give my honest opinion. I hate it when inexperienced adjusters act like they know what they are doing when they are just taking bad advice from the supervisor or manager.
Anyway, enough ranting for today. . .