We focus on property damages including Diminished Value and Total Losses to give accident victims real help at a reasonable cost and real results they can't find anywhere else.

Call us at (214) 227-2154 for free answers!

We work with auto accident victims, attorneys, body shops and industry professionals to get claims resolved from start to finish.

Has your car been wrecked and repaired?   Was the wreck someone else’s fault?

After you are put in an unfortunate situation like an auto accident (especially one that you didn’t cause), some argue the value of your car is the same after repairs.  We all know the desirability of your wrecked and repaired vehicle is CLEARLY DIFFERENT.

diminished value


At Petty Details, we know how insurance claims work and the techniques that are used to successfully recover diminished value better than any other provider out there and we have helped recover diminished value all over the U.S.!

We work all over the country so we can help you, no matter where you are. There is no risk because you get a free claim consultation before the process is started to make sure your claim is worth your valuable time.

Keep scrolling to find these resources from our experts to help guide you:

  • Form to request a FREE CLAIM CONSULTATION – it just takes 15 minutes!  PLUS you get our FREE DV GUIDE and a FREE SAMPLE DEMAND LETTER to help make your demand after your consult!
  • Our Diminished Value Knowledge Base with tons of articles written by our experts covering the very niche topic of Diminished Value claims
  • Diminished Value success stories – see what our clients have to say!
  • Product Overviews  -Find our more about our appraisals and services!

How Much Is Your Diminished Value Claim?

Normally if you are researching diminished value or total losses, you need help finding answers and that’s what we do.  You’ll need an expert on your side and the experts at Petty Details are here to help answer questions and talk about your options and show you the best way get your claim settled.  We’ll tell you how much your diminished value claim is worth FOR FREE!  Just give us 15 minutes and you will get all the answers you need in one spot.  This is a marketing tool for us – we provide value for FREE by answering your questions and you never forget our name and tell all your friends, family and co-workers about us!

That’s right!  You can find out what your claim is worth with NO OBLIGATION, just answers!

We don’t use pushy sales techniques.  We don’t have to!

If you can’t see our value after you talk to us, you shouldn’t hire us!

Just fill out the form over on the right and attach your damage estimate and leave the rest to us!  You can also find out more here on our free claim consultation page!  We will run some numbers and give you a call to make sure you understand your rights, what you are owed and how to fight for it. (Audience roar sound effect goes here).  Please note that all of our calls are recorded for training purposes.


Want expert help making your demand?

To help you get the process started on the right foot, you’ll receive our Diminished Value Guide and Sample Demand Letter.  These tools were created by our experts to help you attempt to get an offer on the table or find out if you need to spend money on an appraisal to prove your loss.

Jump in with expert help from the beginning for FREE!

You’ll have more success drawing upon the knowledge of experts who are involved in the process every day.  Request a FREE CLAIM CONSULTATION today so we can get you the answers you need from real experts who know the claims process and who knows well the situation you are dealing with.

Not into submitting forms?

Call to set up a FREE CONSULTATION at (214) 227-2154

Fill out my online form.


Diminished Value Expert Advice for FREE!

diminished value ebook

In this FREE diminished value guide, we answer all of your questions about diminished value and how to pursue your claim.  Whether you are just starting your research or have gotten lost in the internet clutter, this guide will be the only thing you need to read to make your decision on whether to pursue your possible dv claim.

Find answers to diminished value topics like:

  • First Party vs. Third Party Claims
  • Getting a ballpark figure for Diminished Value
  • How to make a demand
  • How to find an expert
  • What to look for in a body shop
  • How to hire an attorney and issues you may run into

We make your life easier with answers all in one place at Petty Details!  Get answers specific to your claim and then get the tools you need to make a demand. 

Fill out the form above for a FREE Diminished Value consultation and you’ll get our expert Diminished Value Guide AND a Sample Demand Letter to help you get the process started!


Our mission is to prove that paying attention to details and doing the right thing is the key to success in business and in life!

Petty Details - Our Mission Statement


Diminished Value Knowledge Base


Whether you think you can or whether you think you can’t, you’re right.

- Henry Ford

Read about our clients who believed they were owed diminished value and were willing to fight for it below!


Diminished Value Success Stories

Diminished value success is not hard to come by, you just have to have the RIGHT EXPERT!  We help tons of accident victims and attorneys move their diminished value claims to resolution with our free answers, diminished value appraisals and service during the claims settlement process.

Click on the images below to read more about clients with diminished value success stories and the challenges they dealt with!

2013 Kia Sorento Diminished Value Award: $3,000!
Diminished Value on an Infiniti G37 – Award of $7500!
2012 Audi A6 Diminished Value Success!
Chevy Malibu Diminished Value Award – $1000!
Honda CRV Diminished Value Success!
Fiat Diminished Value Success
Ford Mustang Diminished Value Claim Won $7,000!
2013 BMW Diminished Value Award – $9,000!
Ford Expedition Diminished Value – Awarded $9K!




Want your own diminished value success story?

You’re not alone!

You can get a free consultation today and find out what your claim is worth.  Get on the phone with a real expert who can answer the hard questions and prepare you for the fight!

Request a FREE Diminished Value Consultation TODAY!




USPAP Diminished Value Appraisal – $285.00

We know insurance claims and the techniques that are used to successfully recover diminished value better than any other provider. Additionally, we hold over 17 years evaluating vehicle values and damages and know what is happening on the inside at the insurance company. This is more than we can say for a lot of the “experts” that you may find by doing a Google search on diminished value claims. We have had many customers buy ANOTHER diminished value appraisal from us after getting one of their unsubstantiated reports.

If your case ends up in front of a judge, you need to have a credentialed professional to back up your technical evidence on your diminished value claim. Petty Details, LLC prides itself on the specialized knowledge, training and experience we have for successfully documenting diminished value claims. In addition to the quality and acceptability that comes from getting an appraisal from an insurance claims expert, we also pride ourselves on being unbeatable when it comes to price. We want to help individuals recover the money they are owed and we want insurance companies to get non-skewed diminished value appraisals from a reliable company. We want to help fight back against inaccurate “appraisals” from so-called “experts”.

Click here to talk to our experts about your claim!


Get Help With A Total Loss


total loss



Find out if our help can get you a better total loss settlement!


How do you get a fair value for your total loss?

Total loss settlement disputes are common. The value of your vehicle is very important to you, but it may not be as important to your insurance company or the insurance company of that guy or gal that hit your car and totaled it.

No matter how your vehicle became a total loss, there are some options available to you that most don’t know about. Petty Details will help you advocate for the best settlement on your claim.

The most common method of settling a dispute about the value of a vehicle is to employ the services of a non-interested professional. If the professional is truly non-interested and an expert, then their opinion should be based upon accepted appraisal methodology and proper education, training and experience.



Is your Total Loss Value worth a fight?

total loss fight

Total loss offers routinely come in low.  How will you know unless you have the right expert behind you to help you fight the good fight?  At Petty Details, we make it our mission to help you understand your rights and the actions you can take to get your claim settled.  Are you getting a fair value?  Are you being overcharged for salvage?  Could you sell your salvage for more than what the insurance company is offering? Are you owed for loss of use?  We will answer all of those questions and more when you sign up for a FREE claim consultation.

What do you have to lose?  It’s FREE!  That’s right – no obligation,  just answers!

Just fill out the form over on the right and attach your vehicle valuation and leave the rest to us!  We will give you a call to make sure you understand your rights and how to fight for them. (Audience roar sound effect goes here) You can also call us to set up a free consultation at (214) 227-2154! Please note that all of our calls are recorded for training purposes.

Fill out my online form.


Total Loss Knowledge Base




Fight For Your Total Loss with our new ebook!

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USPAP Market Value Appraisal

USPAP Market Value Appraisal


We review the claim for FREE!

Many insurance companies use a computer or a third party service to determine the value of your vehicle. Although these computers can sometimes get close to the fair market value, a close inspection of any of the reports will reveal that they do not use really comparable vehicles and they don’t explain their methodology. Additionally, there is no appraiser’s signature on the report, so who is one to inquire with when there is a discrepancy or mistake?

In addition to professionally documenting your loss with our market value appraisal, we will evaluate any documentation the insurance company has already provided you and tell you whether or not our services would be of value. Sometimes, we find that the insurance company has made a fair offer, believe it or not! Not all insurance companies are out to get you, but plenty are.

Can you tell the difference?

Click here to find out if your claim is worth the fight!

fair market value


Appraisal Clause

Appraisal Clause


We review the claim for FREE!

Do you have a first party claim (against your own insurance company)?  Appraisal clause is the way to go!  This service includes the Total Loss report AND we negotiate the value of your claim for you.  This is a really helpful service if you have been through the ringer trying to negotiate your total loss and have gotten nowhere in the process.

If your claim is against your own insurance company, 99% of the time, if there is a dispute about the value of a claim then you have the right to invoke the “appraisal clause”.

Wanna learn more about the appraisal clause?  Click here for some free info!

Click Here to find out if you need to invoke the appraisal clause!

appraisal clause


Umpire Service

Umpire Service


Can’t get it settled?

The Umpire Service is for judges and appraisers who are involved in the appraisal clause process of a dispute between insured and insurer.  When Justin Petty steps in as an umpire, he takes it seriously.  He performs his services in an attempt to live up to our mission statement, “We are here to prove that paying attention to details and doing the right thing is the key to success in business and in life!”

When the appraisal clause is invoked, what is SUPPOSED to happen is this:  Each party (insurance company and policyholder) names an INDEPENDENT and COMPETENT appraiser. Then, the policyholder and the insurance company step out of the picture completely and let the appraisers attempt to settle the dispute about the amount of damages.  This means you should pick well when hiring an appraiser because they’re in charge once the appraisal clause is invoked.  If the two appraisers cannot come to an agreement as to the amount of the loss, an umpire must be named to resolve the stalemate.  The appraisers must agree on the umpire and if they cannot, then a judge in the appropriate jurisdiction will be petitioned to name an umpire.  Once the judge names an umpire or the appraisers agree on an umpire, then it is the umpire’s job to review all of the facts carefully and either convince the appraisers to agree,  agree with an appraiser or declare that the appraisal clause is a failure.

If the appraisal clause is successful, you will be waiting on your award check.  If it is unsuccessful, you will have to take the matter to court to continue the fight.

Click Here to find out more about our Umpire Service!

umpire service


About Us

You Must Be The Change…

We are subject matter experts in the insurance claims industry who saw a need and decided to start a company back in 2009 to take on the niche market of Diminished Value and Fair Market Value (aka Total Loss).

Since opening our doors, we have seen thousands of claims and are setting standards on how diminished value is evaluated and settled.  By offering our clients the answers they are looking for up front for FREE, we develop a personal connection with everyone we work with.  Our products are unmatched and our results are out of this world!


Some Facts About Us

It's amazing how many people are affected by auto accidents each year!
We have a lot of people to help!


Years Operating


Years of Claims Experience


Average DV Claim Amount


Auto Accidents Per Day


Our Awesome Team

We believe that if you have the knowledge, it is your duty to help! That's why we do business with transparency in the spirit of providing true help and answers to your insurance claims questions totally FREE!

Justin Petty

Justin Petty

President / CEO View Details
Jen Petty

Jen Petty

Sr. VP / Director of Marketing View Details
Justin Petty

Justin Petty

President / CEO

Justin is a veteran in the insurance claims industry and uses his talents to answer the hard questions and help clients get settlements, no matter what the obstacle!

From the beginning of his career, Justin has specialized in unusual, complex and difficult-to-resolve insurance claims and damage scenarios. During his years as an insurance adjuster, management frequently called upon him to handle and resolve diminished value cases, subrogation cases, large losses, and special investigations involving fraud. Because of his inherent attention to details he excelled at and enjoyed the complex cases.

Before he became an independent appraiser, he was relied upon by three different multi-million dollar insurance carriers to audit and identify their recovery claims and then manage the recovery department. He created a formal recovery process along with the related best practices, and hired and directed all of the staff. He also created and employed tailored database management systems in order to maintain activity on high volumes of claims while tracking and reporting on the appropriate data metrics.

Jen Petty

Jen Petty

Sr. VP / Director of Marketing

Jen uses her creative prowess and thirst for knowledge to her advantage marketing our services to any and all who will listen. She also shines at customer service and has Justin’s back at all times to take care of our clients.


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