WHAT CAN YOU EXPECT FROM THE NEW CARFAX TOTAL LOSS EVALUATION THEY JUST ANNOUNCED?

June 26, 2019By Justin Petty No Comments

What can you expect from the new Carfax Total Loss Evaluation they just announced?

If you’re an insurance company or a dealer, then you can expect business as usual. 

If you are the owner of a vehicle that has been totaled, then my guess is that you can expect nothing good from this new tool that is aimed at insurance companies. 

Don’t be fooled; CARFAX is not going to provide private individuals with fair valuation reports on their car’s value. 

Their announcement says the product will help ADJUSTERS that are considering total-loss claims.  Yay, more help for adjusters and none for the victims, oh boy! 

There are already total loss valuation companies that partner with insurance carriers and they have been, and / or are involved in class action lawsuits about the secret way they attempt to value vehicles (think CCC, or Mitchell) which many times results in a value that is much lower than what market information actually reflects. 

The simple fact is that CARFAX is attempting to join the group of insurance partners who usurp authority on auto appraising.   Keep in mind that CARFAX is not a vehicle valuation expert, nor are they an authority on auto appraisal methodology.  They simply glean information about a vehicle’s history, and now they claim to have “History-Based Value” information. 

The more one knows about Carfax and the more experience one has with Carfax, the less that person will trust them to give accurate results.  Mark my words, the lack of transparency in valuation methodology will become increasingly evident as we see this new “CarfaxForClaims.com” portal take effect for adjusters. 

My opinion is that it is just another way for insurance companies to pretend to be fair by partnering with a company that markets itself as consumer friendly (when it really isn’t).  Look behind the big curtain in the corner folks.

Do you need help with a total loss? Is your claim against your own insurance company?

If so, we can help review and see if your case is a good candidate for invoking the appraisal clause. Fill out the form below today to get a FREE consultation with our experts on your claim!

Trouble viewing the form or missing a submit button? Here is a direct link to it: https://pettydetails.wufoo.com/forms/request-a-free-appraisal-clause-consultation/

Kelly fought for her DV in CA!

June 26, 2019By Justin Petty

Kelly fought for her DV in CA!

Have you had trouble getting your diminished value claim settled?  

So did our client Kelly in San Mateo, CA so she hired us as her experts.  She had a 2016 Audi Q3 2.0T Premium Plus with over $20K in damage after an accident that wasn’t her fault and, although it should have been totaled, the at-fault insurance carrier INSISTED it was repairable!  

She submitted her $6100 DV claim and got the typical immediate denial.

Because California only requires $5K in property damage liability coverage, insurance companies COMMONLY attempt to use this denial / delay tactic…

Here’s how it works:

The responsible carrier will refuse to address the victim’s out-of-pocket damages (like Loss of Use and Diminished Value), arguing that the VICTIM’S insurance carrier needs to subrogate first. 

If this happens, the victim almost never gets paid for Diminished Value.  Since your own policy doesn’t cover diminished value, you MUST get it from the at-fault person’s carrier so the subrogation claim must wait until you recover your DV.  

Otherwise, the subro claim could exhaust the limits of the at-fault party’s policy, leaving you empty-handed with no way to recover.  The Made-Whole Doctrine exists to combat this inequity (search more about this topic on our blog).

Once she made everyone aware that she knew her rights, Kelly got the full Diminished Value settlement of $6100 and her insurance company was forced to wait on their subrogation claim.

Do you need a great expert appraiser to help with your diminished value auto claim?  

You can get a FREE claim consultation today to talk about your claim with one of our experts!

Trouble viewing the form or missing a submit button? Here is a direct link to it: https://pettydetails.wufoo.com/forms/request-a-free-diminished-value-consultation/

Diminished Value & Total Losses – Economic Bully Stick

April 26, 2019By Justin Petty

The Harsh Reality of Low Value Claims

If you’re getting a less than fair offer and being given some fake excuse why they won’t pay or being told “take it or leave it” on your low value diminished value or total loss claim ($3500 or less and damages are not your fault), then you have a tough realization to come to. 

That realization is that you CANNOT obtain justice. 

diminished value economic bully stick - economic bully

No joke, you can’t win unless you ignore the economics of it and define justice solely as having your day in court and winning. 

Let me say it again. . .

Unless you spend the majority of the $3500.00, YOU CANNOT OBTAIN JUSTICE if you have suffered $3500.00 or less in property damages like diminished value or a total loss and the person responsible, or their insurance company, is refusing to pay for the full amount of damages. 

Ever so often, an insurance carrier or at fault person will surprise me and simply pay for what they owe, but most of the time, they let their insurance company deny payment, or they personally refuse to pay for the full amount of damages.  That nothing can be done is so hard for people to accept / believe that victims refuse to believe it and constantly attempt to convince me that I am wrong and that if I will just help them, they will prove they can get justice. 

Questions you need answers to!

Below I have listed the 10 most common arguments / questions I hear when I tell victims that their claim is a lost cause, and then below that, I have listed the answers I give them. . . .

1.   No way, that’s why we have a legal system, there has got to be something I can do, right?

2.   You mean to tell me that the insurance company can just get away with not paying?

3.   Isn’t it illegal for them to deny my claim?

4.   Won’t the department of insurance help me?

5.   That ain’t right! I’m gonna call a better expert – do you know anybody?

6.   Well, I am going to sue the insurance company immediately, can you send me information on small claims court?

7.   Fine, if you won’t help, then can you refer me to an attorney?

8. If I spend the money to fight and I win, the other side will have to pay back my attorneys fees and costs, right?

9.   Whatever Justin, I will sue and get the insurance company in trouble for DTPA violations (deceptive trade practices), you didn’t think of that, did you?

10. I will get the media involved and expose this – that’ll work, right?

Want to hear the truth bombs from an expert??

Click below to find the answers to all of these questions and more!

Diminished Value on Luxury Cars

October 5, 2018By Justin Petty

Do you own a high end vehicle like a Lamborghini, Mercedes, Cadillac, Infiniti, Bentley, Rolls Royse, Porsche, Maserati, BMW, Audi, Saab, Lexus or any other vehicle that is considered a luxury or exotic vehicle?

If so, you should certainly be thinking about diminished value if you were involved in a collision! You might not know the technical term for it but you know you’re gonna be put through the ringer when you go to trade that baby in and those are the FACTS!

No matter if you backed into a tree or if some negligent driver crashed into you, it is highly likely that your vehicle has lost value because of the simple fact that it was in an accident. Even if you took the vehicle to the best repair facility around, it doesn’t change the fact that your car was once wrecked.

Diminished value is a concept that has been around for nearly 90 years.

There is law relating to it in Georgia dating back to 1926!

If you’ve been in an accident in your luxury vehicle, what the heck can you do about it?

Find out for yourself straight from our experts! 

Diminished Value Claims – Income Tax Benefits

October 4, 2018By Justin Petty

Let me make this really clear up front: We are not tax professionals!

We do not give tax advice. We are simply pointing you to information to aid in your research when filing your taxes after taking a loss in value after an auto accident.

Did you know that casualty losses are deductible from your income taxes?

In Topic 515 on the IRS’s website, it discusses the types of losses that can be claimed on your income tax.

Diminished value is specifically listed!

Reservation of Rights – What is It?

October 3, 2018By Justin Petty

This is a hard subject to explain to a lot of people.

Let me start by saying that you need to understand what is in this article before you blow your top at some insurance adjuster. There are ways around a reservation of rights defense, but you have to be stealthy and, above all, you have to remain calm.

If you have found this article, you are either an insurance adjuster doing some research or you are involved in a claim and being advised that your claim is not being paid at this time and that they are putting the claim on a “reservation of rights”.

I’m going to speak on Texas and specifically on auto insurance as Texas is my home State and auto insurance is where I have the most experience, although the reservation of rights or its equivalent exists in almost every State in the U.S. and can come about on claims that are not automobile claims.

Total Loss After Auto Accident – Do it Yourself Insider Secrets

October 2, 2018By Justin Petty

If you would like to get a fair settlement for the total loss of your auto, you have found the right article. It will take a little work, but I think I can shed a little light on what you need to know in order to get a fair settlement.

As the owner of an appraisal and claim service company as well as a former licensed adjuster who has settled thousands of total loss claims, I will reveal the tricks to getting an insurance company to take you seriously.

In this article, I will dispel common misconceptions on total losses, tell you how to argue with computer programs and formulas, and give step-by-step instructions on how to best support your claim to get it settled.

Total Loss Help – What Can You Do?

October 1, 2018By Justin Petty

Total loss disputes are common.

The value of your vehicle is very important to you, but it may not be as important to your insurance company or the insurance company of that guy or girl that hit your car and totaled it.

There are some options to help get a fair value on your vehicle.

The most common and accepted is to employ the services of a non-interested professional. If the professional is truly a non-interested expert, then their opinion should be based on accepted appraisal methods and proper training and experience. The value you get from an independent appraiser should be in line with the actual value of your vehicle as it relates to the terms of the insurance claim.

Is Kelley Blue Book A Reliable Method for Researching Diminished Value?

September 30, 2018By Justin Petty

Recently, I had a case where an adjuster was negotiating an inherent lost market value claim based on values and condition descriptions found in Kelley Blue Book.

The amount of inherent lost value, or diminished value or DV as it is common to call it, that the adjuster was willing to pay was about $4000 less than what my research and opinion came out to.

Obviously, I argued that KBB was not accurate.

Naturally, the adjuster requested a synopsis on why I believed that using Kelley Blue Book was not a reliable method for researching diminished value.

I happily obliged the adjuster.

Want to read more about why using Kelley Blue Book (or any other online valuation guide) to calculate diminished value is a severely lacking and inaccurate method?

Arguments Against Diminished Value VERSUS The Truth

September 29, 2018By Justin Petty

Back in May, I saw a sad story about a filmmaker in South Africa that was killed by the head butt of a giraffe out in the bush while filming for a movie.

In my mind, I related that to how the giant insurance companies just throw around invalid denials to diminished value claims to shut down the claimant from figuring out how in the heck to fight, therefore making them give up.

Until they find us.

A while ago, I was provided with a pretty big list of arguments that attempted to show why diminished market value on automobiles is not real, or at least why it is never very much.

I am going to address each one, point by point so as to be very thorough.

Mind you, these arguments were made by a professional who evaluates the market of stigma losses on automobiles.