Justin Petty – Founder & President

From the beginning of my career, I have specialized in unusual, complex, and difficult-to-resolve insurance claims and damage scenarios. During my years as an insurance adjuster, management frequently called upon me to handle and resolve diminished value cases, subrogation cases, large losses, and special investigations involving fraud.

I excelled at and enjoyed complex cases during my years of being an employee at insurance companies. I grew in my insurance adjusting career and before I became an independent appraiser, I was relied upon by three different multimillion-dollar insurance carriers to audit and identify their recovery claims and then manage the recovery department.

I created a formal recovery process along with the related best practices and hired and directed all the staff. I also created and employed tailored database management systems to maintain activity on high volumes of claims while tracking and reporting on the appropriate data metrics.

During my career, other appraisers, insurance carriers, attorneys, and consumers have called upon me to consult about vehicle values, inherent diminished value, formal appraisal standards, vehicle physical damages, market value calculations, and formal claims processes. I’ve also testified in Federal Court and State courts around the country on these matters.

Now, I’m an independent vehicle valuation expert and property damage consultant. I focus my energy on helping courts, attorneys, insurance companies, adjusters, commercial entities, and consumers obtain the information they need to understand appraisal standards, inherent diminished value and auto claims best practices. I even developed a seminar on formal appraisal methods for adjusters and attorneys and I have personally appraised the value of well over 22,000 vehicles with over 6,000 of those value assessments focusing on the element of diminished value due to crash or other adverse history.

Jen Petty, Co-Founder & Marketing VP

Before helping launch Petty Details, I had a 10-year career in media in the 5th largest market in the U.S. and worked with high level sales and marketing executives in the Radio industry.  I started at the bottom working promotions and marketing and ended that career as a top level office manager and executive administrator in the sales department. I also coordinated cluster-wide VIP events for our biggest clients including the Byron Nelson, various concerts and client trips around the world.

I wore a lot of hats during my time in radio and it prepared me well to jump in head first for our OWN business helping accident victims with a huge problem that all of them deal with but can’t find good help for….property damage. Sounds riveting, right?  To be honest, it wasn’t top on my list in life to be an accident victim property damage crisis hotline but as our business grew and we got to help more and more people, it turned out that what we were really doing was creating a business that helps people through a really stressful time.  I can’t tell you the amount of times clients have cried happy tears after hearing that their appraisal clause case settled for thousands more than they were originally offered.  Doing little things to help someone in a bad situation when you can does turn things around for people and I’m glad we spend our lives doing just that – the petty things that really do matter.

As Marketing Director for Petty Details, I help run the day-to-day operations and coordinate litigation files.  I manage B2B relationships with law firms, body shops, appraisers, insurance carriers and accident victims that reach out to us via our website nationwide or that call in to the office.  Word of mouth has been a huge marketing edge for our business because we really do focus on doing the right thing and paying attention to the details and people tend to talk about businesses that take that approach.  We aren’t perfect, but we do care.  It seems like you don’t have to do much to stand out these days except be good at what you do and we’re confident that we fit that bill.  We hope you feel that way after you see for yourself!

Mika Petty, Production Manager

Mika has been a welcome addition to the Petty Details team after his graduation in 2024.   He understands the dedication you have to have to help accident victims through a stressful situation and will probably be the first voice you hear when you call our office.  He isn’t afraid of hard work and shows compassion and kindness to our clients in their times of need.

On the admin side, Mika manages the intake of new clients, production, research, and appraisal clause admin along with any new challenge that presents itself. We’re proud to have the opportunity to add Mika in the mix of the family business and you’ll see for yourself how integral he is to us if you reach out for help.

You Must Be The Change…

We are subject matter experts in the insurance claims industry who saw a need and decided to start a company back in 2009 to take on the niche market of Diminished Value and Appraisal Clause Value disputes (used when the vehicle is a Total Loss).

Since opening our doors, we’ve seen thousands of claims and are setting standards on how diminished value and total losses are evaluated and settled.  

By offering our clients the answers they are looking for up front for FREE, we develop a personal connection with everyone we work with.  Our products are unmatched and our results are out of this world!

We believe that if you have the knowledge, it is your duty to help! That’s why we do business with transparency in the spirit of providing true help and answers to your insurance claims questions totally FREE!

Call our office at (214) 227-2154!