From the beginning of my career, I have specialized in unusual, complex, and difficult-to-resolve insurance claims and damage scenarios. During my years as an insurance adjuster, management frequently called upon me to handle and resolve diminished value cases, subrogation cases, large losses, and special investigations involving fraud.
I excelled at and enjoyed complex cases during my years of being an employee at insurance companies. I grew in my insurance adjusting career and before I became an independent appraiser, I was relied upon by three different multimillion-dollar insurance carriers to audit and identify their recovery claims and then manage the recovery department.
I created a formal recovery process along with the related best practices and hired and directed all the staff. I also created and employed tailored database management systems to maintain activity on high volumes of claims while tracking and reporting on the appropriate data metrics.
During my career, other appraisers, insurance carriers, attorneys, and consumers have called upon me to consult about vehicle values, inherent diminished value, formal appraisal standards, vehicle physical damages, market value calculations, and formal claims processes. I’ve also testified in Federal Court and State courts around the country on these matters.
Now, I’m an independent vehicle valuation expert and property damage consultant. I focus my energy on helping courts, attorneys, insurance companies, adjusters, commercial entities, and consumers obtain the information they need to understand appraisal standards, inherent diminished value and auto claims best practices. I even developed a seminar on formal appraisal methods for adjusters and attorneys and I have personally appraised the value of well over 22,000 vehicles with over 6,000 of those value assessments focusing on the element of diminished value due to crash or other adverse history.