During my years as an insurance adjuster I came to realize that most insurance companies hire inexperienced adjusters to handle most of the smaller property damage claims that come through the doors.
When I first started adjusting insurance claims, the best pay I could find was $22K per year, and when I started adjusting claims that was okay money, but I could have worked 50 hours a week at a grocery store for $9 or $10 per hour and made just as much or more.
I did a lot of soul searching those first few years, and I definitely was not impressed with the whole adjuster career. I was taught to stick with it, so I did and in about two and half years, I lucked out and got a job offer paying nearly $40k per year and my current employer would not give me a raise to keep me (I would have stayed for just a little acknowledgment in my pay rate), but anyway I left.
I worked in many different capacities and I worked with hundreds of adjusters. There were very few that impressed me with their drive to succeed and it seemed that adjusters were just adjusters because it was a fairly easy job to get into. This holds true today; insurance companies hire inexperienced adjusters, they go through a week of training and are handed a license and then they are a “full-fledged adjuster”. A lot of young kids let this go to their head, and the companies like this…they can mold them.
What happens is that an adjuster has a supervisor and the supervisor has a manager, and the only one of the three that really knows the ins and outs of the claims process is the manager. The supervisor gets to be a supervisor by being a good “order follower”. Once they have a few supervisors who are brainwashed, they can line up new adjusters under the supervisors and the managers just look for ways to make everybody work faster.
That’s it.
If you have a low value property damage claim, the chances are that you are getting a very inexperienced adjuster and that you most likely won’t have a smooth claims process.
Check out my website, it has a lot of great info. Send me a message or give me a call at 214-227-2154. I will always provide a free claim consultation and give my honest opinion. I hate it when inexperienced adjusters act like they know what they are doing when they are just taking bad advice from the supervisor or manager.
Anyway, enough ranting for today. . .